How We Can Help
SUPPORTING HUNDREDS OF VULNERABLE FAMILIES EVERY WEEK
Community Pantry
Our Community Pantries help families and individuals get back on their feet during periods of hardship. We work with supermarkets, food banks, food rescue organisations, manufacturers and local hospitality businesses to provide fresh food, pantry staples, freezer essentials, toiletries and personal hygiene items.
If you or someone you know is struggling to put food on the table, or find yourself in an immediate crisis and would like to apply for support, read below on how to get started.
How do I know if I am eligible?
Our Community Pantry’s minimum eligibility requirements is that all clients hold either a valid Health Care Card (concession or pension), Immi Card, or Student Visa with their name. When registering for the Pantry, clients are required to bring this with them and a form of ID (license).
How do I register?
Registrations are done in person at our head office inside our 14 McIntosh Street, Airport West Op Shop before any appointments are booked. Once this has been filled, the office team will process the registration and call the client back for their first appointment if eligible.
Which pantry do I go to?
After our office team have called you back to book your first appointment in, you’ll be assigned to the closest pantry to your residence, between our Sunshine and Airport West Community Pantries.
Material Aid Program
Our Material Aid program provides essential items to families in need every week. Extreme circumstance can strike anyone at any time. Our clients include those affected by natural disasters, illness or unexpected loss of income, homelessness, family violence, and youth who require additional support.
What do you assist with?
Depending on what we have, we can help with essential white goods, furniture, clothing and homewares. Please note this may be limited due to the high demand of items and what we currently have available.
How do I apply?
To apply for support, please have an agency, support worker or case manager fill out the Material Aid Request Form below and either return via email, or hand them in directly to our office staff at the McIntosh St Op Shop. We accept referrals from organisations across Victoria, supporting families and individuals who are suffering as a result of extreme circumstance.
For support workers or agencies:
If you are a support worker and this is the first time you are applying your client for assistance, please also send a one-off Agency Registration form here.
