Supporting hundreds of vulnerable families every week

Helping Hands’ Material Aid program provides essential items to over five hundred families in need every week.

We accept referrals from organisations across Victoria, supporting families and individuals who are suffering as a result of extreme circumstance.

Extreme circumstance can strike anyone at any time. Our clients include those affected by natural disasters, illness or unexpected loss of income, homelessness, family violence, COVID-19, and youth who require additional support.

To apply for support, please have an agency, support worker or case manager fill out the form below and either return via email, or hand them in directly to our office staff at the McIntosh St Op Shop. If you are a support worker and this is the first time you are applying your client for assistance, please also send a one-off Agency Registration form.

Please note that our Airport West Community Pantry will be operating out of 18 Knighton Avenue, Airport West while our new pantry is being built.

If you have any questions about this, please give us a call.

Our Community Pantries help families and individuals get back on their feet during periods of hardship. We work with supermarkets, food banks, food rescue organisations, manufacturers and local hospitality businesses to provide fresh food, pantry staples, freezer essentials, toiletries and personal hygiene items.

To apply for support, please call us on 1300 892 010 during business hours and we will make a booking for you or your client.

As a not-for-profit organisation with full Deductible Gift Recipient (DGR) status, all donations over $2 are tax deductible. If you are a business looking to donate stock to our Community Pantries, please complete the Stock Donation form and return via email to discuss how we can work together to support local families.